Wednesday, January 9, 2019

What Managers think??-Psychology of work place

The boss-employee relationship has never been smooth in any organisation howsoever big or small it may be. Facebook status of such relationships tends to be "its complicated". Being an employee myself, dealing with bosses often leads to mental turbulence amidst monotonous work schedule. Based on my experience and readings, I have tried to depict "Managerial Behaviour" in an organisation in layman's terms.

According to basic management theory given by McGregor, there are two different kinds of managers with extreme assumptions about their subordinates.

Theory X- This is the most negative assumption and most of the time dominates over other theories. The managers assume that employees are lazy and not at all motivated towards their work. They work only out of greed (monetary benefits, promotion, power, fame) or fear (getting penalised!!!). In other words, negative motivation is the guiding force behind accomplishment of assigned tasks. "Self" becomes more important than "committment towards organisational goals". However, such assumptions may not always be true and in such cases, the outcome is ever deteriorating boss-employee relationship further weakening the organisation's fabric. Even the most optimistic and interested employee turns pessimistic and work environment turns loathsome. Weird vibes pervades the atmosphere leading to poor/sub-standard work performance.

Theory Y- The assumptions of the manager under this theory is highly ideal- brimming with optimism. The employees are regarded as driving wheels of an organisation. Thus, given high importance!! They are considered to be motivated (positive motivation) towards organisational goals. Their minds are free from the shackles of greed or fear. Such assumptions create a healthy atmosphere leading to increased work performance implying greater productivity.

Well! in my case, Theory X is quite prominent and hence mental juggle and adrenaline rush have become routine events.
Contrary to the above two theories, William Ouchi, a Japanese propounded Theory Z, the basis for strong Japanese economy.

Theory Z- "Well being" of employees is given top priority apart from providing conducive work environment. Happiness of employees, amicable boss-employee relationship is the essence of this theory. Strong intimate bonds lead to better expression of job complexities leading to fruitful discussions and coming up with better solutions. "Theory Z" being the reason behind success of Japanese economy.

Choosing a management style is pre-requisite to achievment of cherished goals of an organisation. No theory is absolutely good or bad. One must strike a fine balance before applying these theories depending upon what suits the best relative to the then situation. Finally, it's worth mentioning that "Assumptions can be deceptive".

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अगहन की संध्या...और चारों ओर कोहरा ही कोहरा. हड्डियों तक को कंपा देने वाली शीत लहर के मध्य आज वह उद्विग्न थी. उसका मन बेचैन था. ठण्ड का लेशम...